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Privacy

Privacy

What information do we collect? 
 
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. 
 
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
 
Google, as a third party vendor, may use cookies to serve ads on this site. Google's use of the DART cookie enables it to serve ads to you based on your visit to sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
 
What do we use your information for? 
 
Any of the information we collect from you may be used in one of the following ways: 
 
- To personalize your experience
(your information helps us to better respond to your individual needs)
 
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
 
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
 
- To process transactions
 
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
 
- To administer a contest, promotion, survey or other site feature
 
- To send periodic emails
 
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
 
How do we protect your information? 
 
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 
 
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
 
After a transaction, your private information (credit cards and financial information etc.) will not be stored on our servers.
 
We do not hold your credit card information. Paypal is our preferred payment gateway system who handles your financial information. Please see Paypal's privacy information on their site to understand the very secure gateway they use and other information on how they handle your information. www.paypal.com.au .
 
Do we use cookies? 
 
Yes Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
 
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
 
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
 
Do we disclose any information to outside parties? 
 
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

If you have a phone number on your account it will be added to the order label on the front of the parcel we send to you for the delivery company to contact you if required. Do not leave you phone number on your account if you do not want it used in this way.
 
Third party links 
 
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
 
Online Privacy Protection Compliance
 
Because we value your privacy we have taken the necessary precautions to be in compliance with Online Privacy Protection guidelines and regulations. We therefore will not distribute your personal information to outside parties without your consent.
 
All users of our site may make any changes to their information at anytime by logging into their control panel by selecting 'sign in' or 'my account'. Once signed in you can make changes to the information you have logged.
 
Childrens Online Privacy Protection Compliance 
 
We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older. If you are under 18 you should not use, browse or order from our website.
 
Online Privacy Policy Only 
 
This online privacy policy applies only to information collected through our website and not to information collected offline.
 
Terms and Conditions 
 
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.rainforesthealth.com.au .
 
Your Consent 
 
By using our site, you consent to our privacy policy.
 
Changes to our Privacy Policy 
 
If we decide to change our privacy policy, we will post those changes on this page. 
 
This policy was last modified on 14 April 2015
 
Contacting Us 
 
If there are any questions regarding this privacy policy you may contact us using the information below. 
 
Rainforest Health
PO Box 6002
St Lucia, Queensland 4067
Australia
 
 

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